Understanding Clients in Pimento
What is a Client?
A client in Pimento represents a brand or business that you are managing within the platform.
Each client acts as its own workspace, containing its own orders, inventory, settings, and configurations.
What are Clients used for?
Clients are used to separate different brands or businesses within your account.
This allows you to manage multiple brands independently while keeping their data, operations, and workflows organised.
Who needs to create a Client?
You will need to create a client if you are:
A 3PL managing multiple brands
An operator onboarding a new brand into Pimento
Setting up a new business entity within your system
When do you need to create a Client?
You should create a client when:
A new brand is onboarding to your warehouse
You need to separate operations between different businesses
A business requires its own billing, settings, or integrations
Do you need a login as a Client?
Not always.
Clients do not automatically require their own login. However, you can log in as a client to manage their specific settings, teams, and configurations from their perspective.
Why do you need a Client?
Clients are essential for structuring your operations in Pimento.
They allow you to:
Keep data organised across brands
Apply brand-specific configurations
Manage billing and integrations per business
Control access and permissions
Important Notes
Each client operates independently, even if managed under the same operator account. Make sure all required details are correct when creating a client, as they may affect billing, shipping, and compliance.
