How can we help?

Learn the basics of navigating and using Pimento to manage your warehouse operations.

Import your locations, upload opening stock and get your warehouse set up in Pimento for the first time.

Create, manage and track inbound and outbound orders.

Monitor stock levels, locations, movements and adjustments in real time.

Receive and process incoming inventory from suppliers or transfers.

Set up and manage storage locations, bays and bins across your warehouse.

Pick orders using wave, batch or single-order workflows with full scan verification.

Pack orders accurately and efficiently with packing station workflows and checks.

Process outbound orders and hand off shipments to your chosen carriers.

Handle shipments, carriers, labels and delivery workflows.

Connect and manage the carriers used to dispatch orders from your warehouse.

Set up rules to control shipping methods, carriers and costs.

Manage return requests, inspections and restocking processes.

Scan barcodes and QR codes to receive, pick and verify stock across your warehouse.

Set up and manage gift options, packaging and special handling.

Identify, track and resolve operational problems and exceptions.

Configure your warehouse settings, zones and general operational preferences.

Automate processes and streamline warehouse tasks with custom workflows.

View and export operational reports to track performance and warehouse activity.

Understand invoices, charges and payment management.

Manage your client accounts, permissions and brand-specific fulfilment settings.

Configure your account, users, integrations and system preferences.